The City of Jackson Police Department values dedication, integrity, professionalism, and community partnership. The department is dedicated to investing in its sworn and professional employees, thus creating a culture of continuous improvement in their practices, policies and technology used. As a key member of the department, the Senior Police Clerk performs a wide variety of clerical and typist duties in a highly confidential setting. The incumbent receives calls, complaints and requests for police services and relays necessary information to the responding officers, answering all routine telephone calls and making proper disposition of requests received. They prepare reports for case submission to allied law enforcement agencies and public records requests. They maintain state law enforcement telecommunications records, perform live scan services, collect fees, process information for the National Incident Based Reporting System (NIBRS) to the Department of Justice (DOJ) and oversee maintenance of all police records. The incumbent may be required to work shifts, weekends and/or holidays.
Job Responsibilities
Recommends and assists in the implementation of goals and objectives. Implements policies and procedures. Recommends improvements and modifications. Prepares various reports on operations and activities. Prepares and completes statistical reports to D.O.J. Ensures confidentiality of information is maintained according to applicable laws, rules, regulations, and administrative orders. Seals and purges adult and juvenile records in compliance with court orders and State statutes. Compiles and prepares crime statistics reports. Conducts periodic quality control of document input and ensure procedures are followed. Answers questions and provides information to the public, visitors, outside agencies, and staff. Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service. Performs police records specialist duties as needed. May be assigned special projects such as writing procedural directives, conducting training including NCIC/CLETS, orientation for new police officers and sergeants and other specialized subjects.
Education and Experience
Any combination of education and/or experience that has provided the knowledge and skills necessary for satisfactory job performance would be qualifying. A typical qualifying background would include:
Education: Completion of the twelfth grade or equivalent.
Licenses/Certificates/Special Requirements: Possession of, or ability to obtain by time of appointment, a valid California driver's license may be required. Must successfully pass a detailed background investigation.
The Ideal Candidate
The selected candidate will possess advanced level knowledge of procedures and protocols used in police records policies. In addition, the selected candidate will thrive in a team environment that encourages cooperation and communication. The successful candidate will possess strong written and oral communication abilities and the ability to demonstrate proficiency in i